hi!
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I’m Ellie
I’m a Lead Product Designer who splits my time between Ottawa and Montreal, Canada but am originally from The UK.
I help better existing products and launch new ones from the tiniest idea through to delivery, validating and exploring concepts as we go, and always with a cheesy pun at the ready!
My core values lie in kindness, empathy, hard work, and transparency, and I’m always looking to better myself as well as the system I work in.
I speak English, French, Portuguese, and a bit of German.
To wind down I snowboard, travel, eat good food and watch the worst reality tv shows on offer.
CV / Resumé (PDF)
BRANDS I’VE WORKED WITH
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experience
Lead UX Consultant — Sportlogiq
2023-2024
- Carried out competitor & market landscape analyses, led quantitative & qualitative prospective user research studies collaboratively with partners to inform user types, product direction, market fit, & feature map
- Designed easy-to-use web platform wireframes & final interfaces, using video editing tools to create demonstrable working prototypes, providing documentation for design system implementation
- Worked with designer, developers, & management to up-skill UX and UI knowledge and implement design thinking and processes cross-functionally across the product team
- Performed design audits alongside full-time designer across multiple products and figma libraries, standardising and organising in order to ensure efficiency and consistency across platforms
Product Design Lead — Wayfair
2022-2023
- Spearheaded design solutions for key products in Talent Technology, integrating user-centric research approaches including interviews, shadowing, and usability studies
- Collaborated closely with cross-functional teams to evaluate and implement feature enhancements, ensuring alignment with user needs and business objectives
- Performed design audits across 15 siloed products, recommending efforts to standardise in order to ensure efficiency and consistency across platforms
- Developed and implemented onboarding and upskilling learning tools for cross-functional team members
- Led design and product process workshops, advocating for consistent collaboration expectations, and knowledge-sharing within teams
- Designed and created online collaborative experiences, branding, presentation decks and assets for Wayfair’s annual Global Experience Design multi-day conference
Senior UX/UI Designer — Touchtunes
2020-2022
- Led design efforts on new features for Apple Music for Business and new products for TouchTunes, engaging in comprehensive benchmarking, user research, and usability testing strategies
- Presented design strategies, approach, and prototypes to C-Level executives, informing business decisions and driving product innovation
- Adjusted roadmap strategy and product positioning, changing the scope and feature prioritisation in order to adapt to shifts in the social and economic landscape
- Established scalable responsive design systems, collaborating with developers and streamlining the handoff process for multiple web tools and applications
Senior Product Designer — Sportlogiq
2019-2020
- Orchestrated competitor & market landscapre analyses, collaborated on roadmap planning, feature prioritisation, and user research initiatives
- Designed and implemented intuitive web tool interfaces from the ground up, leveraging data visualisation techniques to highlight key statistics
- Worked closely with development teams to ensure seamless implementation and WCAG compliance
Lead Designer — C2 Montréal & C2 International
2017-2018
- Managed design projects from conception to execution on interactive displays, websites, and mobile apps
- Provided creative direction for print and digital assets, overseeing production and ensuring alignment with brand extension guidelines I had created
- Designed collaborative workshop exercises and large-scale signage, contributing to engaging, successful participant experiences
- Organised & presented milestones to C-Level partners in line with contractual deadlines
Digital & Graphic Designer — Self-Employed
2015-2017
- Ran app & website usability and user acceptance tests
- Created user flows & wireframes, designed & handed-off final designs to engineers
- Wrote and created promotional videos as well as digital and print promotional material
- Conducted market research & created business proposals, relaying marketing best practices
Digital Designer — Merchant Marketing Group
2014-2015
- Created information architecture audits, flows & wireframes for complex web & hybrid app projects
- Produced final visuals and UI components
- Supported developers with code & styling amendments
- Worked with a variety of CMSs: performing coding and data entry for clients
- Produced adverts for national newspapers
- Styled & implemented branding guidelines
Product Design & Marketing Intern — Triggered Messaging
2012-2013
- Designed & coding transactional email templates
- Redesigned admin sites & marketing sites, supported developers with CSS styling
- Created digital promotional material and video, copy and script writing
- Conducted market research, created eCommerce and Email Service Provider documentation
- Designed general & conference-ready print material